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​NPS | Candidate Feedback

This is the process we go through to measure the feedback from candidates which have been placed in a role.

It begins with a simple question

Speech bubble with the text How Likely are you to recommend Spectrum IT Recruitment to friends or colleagues?

Candidates rate their experience on a 10 point scale. The results are in:

Graph showing out stats used in the Net Promoter Score.           Our Net Promoter Score is  Our Net Promoter Score is 75

Net Promoter Score® / NPS® is an index ranging from -100 to 100. It measures the willingness of customers to recommend a company's products or services to others. An NPS that is higher than zero is felt to be good and an NPS above 50 is excellent. Net Promoter Score (NPS) measures the loyalty that exists between a provider and a consumer.


More feedback

We don't stop there. Our candidates are kind enough to give more feedback about their experience with us.

Graph showing the Frequency of Communication