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3rd Line Support Engineer - MSP

  • Location:


  • Sector:

    IT & Infrastructure Support

  • Job Type:


  • Salary:

    £25000 - £30000 per annum + On call + Benefits

  • Contact:

    Amy Lee

  • Contact Email:

  • Salary high:


  • Salary low:


  • Job Ref:


  • Published:

    4 days ago

  • Expiry date:


3rd Line Support Engineer - MSP

Up to £30,000 + Benefits / Perks + OOO pay (1 in 5)

Hampshire: Commutable from Portsmouth, Fareham, Southampton

We are looking for an experienced 3rd Line Support Engineer to join a thriving MSP in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company.

The role of 3rd Line Support will be to provide IT Support to my clients' growing customer base, whilst acting as an escalation point for the 1st / 2nd line teams. This will include Microsoft Server 2008 - 2019, Exchange / O365, Active Directory, Virtualisation (Hyper-V / VMware), Citrix and Networking amongst others.

My client would be looking for an 3rd Line Support Technician who is, or has previously worked within an IT outsourcing environment.

You will have a strong level of experience within the majority of the following areas:

  • Windows Server 2008, 2012, 2016, 2019
  • Networking
  • Active Directory
  • Exchange
  • O365
  • Virtualisation (Hyper-V / VMware / Virtual Box)
  • Citrix (XenApp / XenDesktop)
  • Backup Technologies
  • SQL or equivalent
  • Desktop support covering Windows 7, 8 & 10
  • Project work
  • ITIL Framework

This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow.

Please apply to this advert, or email your CV direct to