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Infrastructure / Application Support Specialist

  • Location:

    Southampton, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:


  • Salary:

    £35000 - £42000 per annum

  • Contact:

    Cameron Elloway

  • Contact Email:

  • Salary high:


  • Salary low:


  • Job Ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Start Date:


  • Consultant:


Infrastructure / Application Support

An industry leading software solutions provider are looking for a Infrastructure / Application Support person to join their team due to ongoing growth.

This is a great opportunity for an experienced Infrastructure / Application Support person to join the team and play a key part in the ongoing support of the company infrastructure and applications.

The responsibilities of the Infrastructure / Application support will include:

  • Provide excellence in Customer Service through professional and consistent support, taking ownership at 2nd line support level
  • Support and maintain business systems to ensure 24x7 availability through monitoring, configuring and administering the infrastructure
  • Maintain current knowledge on IT Systems/applications
  • Act as a technical focal point for current and imminent projects where both internal and external customers are involved, defining requirements where needed
  • Work with internal and external users to resolve issues through problem diagnosis and root cause analysis
  • Use technical expertise to plan and implement system changes for the business

The Infrastructure / Application support will be required to have the following skills and experience:

  • Experience of working in an IT System support function supporting complex infrastructure
  • Technical experience with Windows Server (2008 - 2016), Linux, VMware/Hyper-V, Networking
  • Ability to identify and resolve poor server or application performance and capacity
  • Excellent interpersonal skills, being able to communicate effectively both written and verbal across all business levels
  • Ability to organise, prioritise jobs and manage personal workload, working under pressure and to deadlines
  • Experience of middleware integration with database (SQL)
  • Unix/Linux administration skills using command line interface and scripts
  • Experience working with Cloud Hosted providers and on prem IT Infrastructures
  • Technical experience with Kubernetes (Beneficial)
  • Minimum 5 GCSE's at C grade of above, including Maths and English with at least 2 A Level passes (or equivalent)

This is an exciting opportunity for a Infrastructure / Application Support to join a company who are leaders in their field as they look to embrace new technologies and processes to stay ahead.

This Infrastructure / Application Support role is paying up to £42,000 with 25 Days annual leave, Annual bonus, Pension scheme, Private medical and Free parking.

To apply for this position, please email or call on 02380 765301.