Connecting LinkedIn

Application Support Engineer

  • Location:

    Aldershot

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    Up to £30000 per annum

  • Contact:

    Oliver Wilson

  • Contact Email:

    oliverwilson@spectrumit.co.uk

  • Salary high:

    30000

  • Salary low:

    0

  • Job Ref:

    0R/KV984_1626779037

  • Published:

    15 days ago

  • Expiry date:

    2021-08-03

  • Consultant:

    ConsultantDrop

Application Support Engineer - Aldershot - £30,000

Active Directory, Windows, SQL

Exciting opportunity for a passionate Application Support Engineer to join our clients dedicated team who are delivering quality technical solutions their suite of software products. As an application support engineer, you will be expected to add to the customer experience and satisfaction by providing application support, implementation support, and providing continued assistance and expertise. The successful candidate will be an outgoing individual who can communication well both internally and externally and you should be comfortable working both as part of a team and off your own initiative.

Skills required:

  • Windows
  • Active Directory
  • TCP/IP
  • Networking
  • SQL

Responsibilities:

  • Provide 1st and 2nd line telephone support to customers who have questions or issues related to application, system configuration/setup.
  • Troubleshoot and solve technical issues.
  • Monitor, track and document customer support calls and related activities in CRM system
  • Periodically attend site to assist in implementation and installation of new software systems.

If you feel you have the skills and experience for this opportunity, please contact Oliver Wilson on 02380 765 287 or email OliverWilson@SpectrumIT.co.uk