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Application Support Engineer - SaaS / IaaS Products - £35k

  • Location:

    Fareham

  • Sector:

    IT & Infrastructure Support, Cloud

  • Job Type:

    Permanent

  • Salary:

    £30000 - £35000 per annum

  • Contact:

    Jack Hewitt-Coleman

  • Contact Email:

    jackhewittcoleman@SpectrumIT.co.uk

  • Salary high:

    35000

  • Salary low:

    30000

  • Job Ref:

    PR/012832_1655218539

  • Published:

    23 days ago

  • Expiry date:

    2022-06-28

  • Start Date:

    ASAP

  • Consultant:

    ConsultantDrop

Application Support Engineer
Cloud Software Applications

* Fareham + hybrid remote working options (1-2 days per week)
* £30,000 to £35,000
* Support of modern, cloud-based applications
* Constant personal development and access to training materials

The role
We have an exciting opportunity to join an established SaaS company as an Application Support Engineer supporting Cloud-based SaaS applications. The company role would ideally suit a Product, Software or Application Support Engineer looking to support high-tech applications in a technology driven environment.

As an Application Support Engineer your role will be fundamental in supporting customers with queries related to the software platform and products. Utilising problem-solving skills and technical skills you'll be reporting, prioritising, analysing and resolving faults and providing fixes for customers. This company offers a friendly collaborative environment, progression opportunities and structured training on new technology.

Requirements:
* Prior experience in an IT, Product or Application Support Environment
* Great customer service skills and a customer service-oriented attitude
* A passion for solving complex problems and the ability to learn new skills quickly
* Strong communicator, able to work effectively in a team environment

Desirable:
* Experience working with SQL
* 2 years+ commercial experience in an Application, Software or Product support role

If you are looking to be part of a fast-moving, interesting business, at a time of growth then please apply to this advert or contact me via our website or LinkedIn. Jack Hewitt-Coleman, Spectrum IT.

All candidates applying must be UK-based and be eligible to work in the UK.