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IT Support Engineer

Job description

IT Support Engineer

  • Bordon - Hybrid working options
  • Up to £35,000 per annum
  • Managing IT infrastructure and day to day support for a small specialist manufacturing company
  • Excellent benefits package

I'm working with a specialist manufacturing company based in East Hampshire. They are looking for an experienced IT Support engineer to come in and take responsibility for day-to-day support and the IT operations of the company.

As the sole member of IT in the company your role will be varied from general day to day 1st and 2nd line support to Migration projects and infrastructure upgrades throughout the company.

Job brief

The successful candidate will have good all-round IT knowledge as part of the role will involve being 'hands on' with day to day IT related issues and support, you must be comfortable in attending meetings, talking to suppliers and customers alike.

We are currently undertaking key IT infrastructure related projects e.g., hybrid implementation to Azure, Server upgrade, penetrations test to conduct. Therefore, experience in project management including software and implementation is essential.

We are happy to consider applicants who have some experience in an IT environment and are looking for their next step.

You will be joining a great team and will have day to day interaction across the board.

Key Skills

  • Previous working experience as IT support engineer or similar role
  • In-depth knowledge of a variety of IT systems, databases, and applications
  • Familiarity with TCP/IP protocols and LAN/WAN configuration, also servers, NAS devices and various network equipment.
  • Hands-on experience with troubleshooting and repairing complex IT issues
  • Good interpersonal skills and the ability to work with technical and non-technical personnel.
  • Proficient in Office 365 suite and AD administration
  • Experience using VoIP preferably Horizon
  • A keen interest in IT Marketing related operations

What's In it for you?

  • Annual holiday 31 days including bank holidays
  • Service-related holiday entitlement (capped at 36 days including bank holidays)
  • Company bonus scheme
  • Company events
  • Wellness Benefit include:
  • Dental
  • Optical
  • Therapies - up to 4 sessions self-referral
  • GP services - private GP consultations diagnostic tests, vaccinations, and prescription charges