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IT Support Engineer- Cloud & Infrastructure - MSP environment

Job description

IT Support Engineer- Cloud & Infrastructure - MSP environment

Fareham - £24,000 - £28,000 plus opportunities to gain Certifications

This is a great opportunity for an experienced 2nd line support analyst to join an established Managed Service Provider supporting local SME's and larger companies with a range of issues. The company are looking for a skilled 2nd line support analyst to become part of their small team supporting clients with a range of issues including Cloud migrations, infrastructure support, network engineering and project-based support. As an MSP they work closely with their clients supporting all of their IT needs and embed themselves into their clients IT set up providing total support for all their users.

This would be an excellent opportunity for an established 1st line support analyst looking to step up into a 2nd line role or an experienced 2nd line engineer looking for a role within an MSP that offers more responsibility in a dynamic and technically challenging environment. The company are going through a period of growth and transformation. They have started to specialise in Cloud technologies and network design/support and offer the opportunity to gain Certifications in a range of technologies. This role would involve managing and supporting users to a 2nd line level and working with the existing team on exciting projects including Cloud migrations, IoT implementations and IT security builds.

The position offers scope for progression, training opportunities including sponsorship for certifications, an excellent MSP company culture and a starting salary up to £24,000 - £28,000 based on experience.

Essential Requirements

  • Prior experience in a Managed Service Provider environment
  • O365
  • Windows Server 2016 &/or 2019
  • Experience in an Azure environment
  • Network experience (router/firewall configuration)
  • VMware or Hyper-V experience

Nice to have's

  • Knowledge of WatchGuard or DrayTek firewalls
  • Server migration experience
  • SQL Server
  • Office 365 migrations
  • MCP/MCTS qualifications

Other information:

The company are a MSP and the office is open Monday to Friday between 8.30am - 5.30pm.

Salary is between £24,000 - £28,000

All candidates applying must be eligible to work in the UK and, ideally, have a valid driving license.

If you are looking to be part of a fast-moving, interesting business, at a time of growth then please apply to this advert or contact me via our website or LinkedIn. Jack Hewitt-Coleman, Spectrum IT.