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IT Support Technician

  • Location:

    Southampton

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £25001 - £35000 per annum

  • Contact:

    Cameron Elloway

  • Contact Email:

    cameronelloway@spectrumit.co.uk

  • Salary high:

    35000

  • Salary low:

    25001

  • Job Ref:

    PR/012696_1655366912

  • Published:

    21 days ago

  • Expiry date:

    2022-06-30

  • Start Date:

    ASAP

  • Consultant:

    ConsultantDrop

IT Support Technician

An established Specialist Tour Operator, based near Southampton is seeking an IT Support Technician to join their business and support their Internal IT Systems and Infrastructure.

This is a great opportunity for a skilled IT Support Technician to join a business and play a key role in the maintenance and improvement of the Internal IT Systems.

This is a varied role and as an IT Support Technician you will;

  • Monitor systems and carry out health checks, performing preventative and corrective maintenance of ICT.
  • Cloud and network administration
  • Take responsibility for the day to day running and management of the helpdesk, resolving all IT support requests and server related issues.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Ensure adequate systems delivery and problem resolution within agreed timescales.
  • Contract management for suppliers as well as purchasing for consumables.
  • Instruct and train users in the use of IT hardware and software as and when required.


The successful IT Support Technician will have experience with:

  • A minimum of three years' experience within a similar IT support role, preferably supporting an SME.
  • Sound knowledge and experience of Microsoft Office applications, Office 365 & Cloud Services and Windows Server Environments (2012 R2)
  • A proven track record of experience with Microsoft Windows 10 installation, configuration and support
  • A track record of working collaboratively to provide the best IT solutions to meet the company's needs.
  • Previous practical experience of using of Virtualisation (Hyper-V)
  • Excellent time management, prioritisation and organisation skills
  • A friendly, approachable manner with outstanding customer service skills
  • Willingness to learn, absorbing yourself in new technologies and continuous professional development.


The role of IT Support Technician is offering hybrid working (3 days in office/2 days from home) and paying up to £35,000, plus benefits.

To apply for the IT Support Technician please forward your CV to CameronElloway@SpectrumIT.co.uk or call Cameron on 02380 765 301