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Senior IT Support Specialist

Job description

You're second line support with some 3rd line experience and would like and opportunity to take the lead on project work. Read on.

Step up into a senior role, within a Portsmouth based internal IT team, deputising and working closely with the IT Service Delivery Manager to help deliver on a number of implementation projects.

Day to day you will also be the escalation point for the service desk and laisse with the parent company's infrastructure team who provide infrastructure, under your guidance!

The company itself offers the best of both worlds in terms of the dynamics a small to medium technology lead business of less than 300 employees, but part of a wider instant recognisable brand with fantastic benefits.

You will:

  • Play a critical role in maintaining and enhancing their IT infrastructure and security.
  • Provide advanced support to their ServiceDesk,
  • Manage endpoint patching
  • Lead IT projects,
  • Ensure compliance with IT security policies.
  • Make recommendations on opportunities for improvement

Benefits include: Up to 30 Days of annual leave, 11% employer Pension contribution, Private Medical ,External and internal training for all IT staff. Life Assurance, Bonus, car scheme and much more.

If you:

  • Have 5+ years experience within IT Support
  • Are comfortable communicating with the CEO to the receptionist.
  • Are eligible for basic security clearance, ie have lived in the UK for at least 5 years.
  • ( no it's not a defence company )
  • Happy with the option to work from home for 2 days a week

Then get in touch.

As the agency of choice for this urgent requirement contact me, Louis Woods at Spectrum IT Recruitment to find out more and get your applications under way.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.