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Service Desk Manager

  • Location:

    Fareham

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £40000 - £50000 per annum + Up to 20% bonus

  • Contact:

    Tom Stickler

  • Contact Email:

    tomstickler@spectrumit.co.uk

  • Salary high:

    50000

  • Salary low:

    40000

  • Job Ref:

    TS/VR/13603_1636733031

  • Published:

    14 days ago

  • Expiry date:

    2021-11-26

  • Start Date:

    ASAP

  • Consultant:

    ConsultantDrop

A leading and high-profile global organisation with multiple business streams is looking for a Service Desk Manager to join their team.

This role will see you working in a highly dynamic fluid environment and see you leading a team of 10 within a service delivery function. This role will see you taking responsibility for future deign of the service operations function of the business.

This role is paying up to £50,000 DOE + up to a 20% bonus and comes with a range of benefits.

The role of Service Desk Manager:

  • Identify service needs
  • Manage a small team of up to 10 members
  • Manage the full lifecycle of service desk operations
  • Develop the efficiency of the service desk

The successful Service Desk Manager will have experience in:

  • Managing a team within a service operations function
  • Incident management
  • Change and problem resolution
  • Process change
  • Service strategy and design

To apply for this position, please send your CV to tomstickler@spectrumIT.co.uk or call Tom on 02380 765 294