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1ST Line IT Support, SQL , ITIL

Job description

1st Line Support - Winchester - 20k-25k

We are currently recruiting for x2 IT Support Engineers to work in an exciting and fast moving FinTech services company based in Winchester, Hampshire.

The position offers a great opportunity to work with a talented team and develop your career in IT and product support. You will work with some very well known customers in the finance and retail sectors and build a great awareness of 1st class customer support.

This job requires a keen interest in computer systems, a logical working approach and a feel for detail. An ability to act on your own initiative is essential, as is a willingness to own an issue. Career development via technical, commercial or administrative roles can result from experience within the support team.

Essential requirements:

  • Experience in a 1st line support role;
  • Excellent command of written and spoken English;
  • An emphasis on customer service;
  • Experience working with IT networks and computer systems;
  • Broad knowledge of IT systems/infrastructure;
  • The ability to work under pressure and to deadlines.

Knowledge of some or all of the following is desirable:

  • Network architecture, TCP/IP, DNS;
  • ITIL and ISO27001;
  • MS SQL / SQL

To apply, please send your CV and covering info to MattHardy@SpectrumIT.co.uk