Job description
1st Line Support - Winchester - 20k-25k
We are currently recruiting for x2 IT Support Engineers to work in an exciting and fast moving FinTech services company based in Winchester, Hampshire.
The position offers a great opportunity to work with a talented team and develop your career in IT and product support. You will work with some very well known customers in the finance and retail sectors and build a great awareness of 1st class customer support.
This job requires a keen interest in computer systems, a logical working approach and a feel for detail. An ability to act on your own initiative is essential, as is a willingness to own an issue. Career development via technical, commercial or administrative roles can result from experience within the support team.
Essential requirements:
- Experience in a 1st line support role;
- Excellent command of written and spoken English;
- An emphasis on customer service;
- Experience working with IT networks and computer systems;
- Broad knowledge of IT systems/infrastructure;
- The ability to work under pressure and to deadlines.
Knowledge of some or all of the following is desirable:
- Network architecture, TCP/IP, DNS;
- ITIL and ISO27001;
- MS SQL / SQL
To apply, please send your CV and covering info to MattHardy@SpectrumIT.co.uk