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1st Line Support Analyst

  • Location:

    Southampton, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Contract

  • Salary:

    Up to £10 per hour

  • Contact:

    Andy Mealey

  • Contact Email:

    AndyMealey@SpectrumIT.co.uk

  • Salary high:

    10

  • Salary low:

    10

  • Job Ref:

    AM/VR - 08473_1525351575

  • Published:

    5 months ago

  • Duration:

    4 Weeks

  • Expiry date:

    2018-05-17

  • Start Date:

    ASAP

  • Consultant:

    #

1st Line Support Analyst - MS Office 2016, Active Directory, Exchange - Park Gate

Your Role:

As the Service Desk Engineer/ 1st Line Support Analyst you will be supporting a number of clients for an initial 4 week contract. Your role will include;

  • Providing mainly 1st Line and occasional 2nd Line support
  • Deploying PCs and other user devices using deployment tools
  • Server administration including Windows Server 2008, 2012, Active Directory, File and Print Services, shares and Group Policy
  • Managing Microsoft Exchange 2007, 2010, 2012 and Online
  • Responding to and resolving tickets quickly
  • Liaising pro-actively with suppliers and escalating issues when required

About You:

As a Service Desk Engineer/ 1st Line Support Analyst your experience and skills will include;

  • Experience of supporting MS Office including Office 365/ 2016
  • Knowledge of Windows Server 2000/2008/2013, Active Directory and Windows 7/8/10
  • Previous experience of working on a Service Desk would be beneficial