Job description
1st Line Support Analyst - Active Directory, Windows Server, Network
Winchester - £20,000 - £25,000
This is a great opportunity for an experienced support analyst with current commercial experience to join an established business supporting in-house users at multiple sites. The company are looking for a skilled 1st line support analyst to become part of their team supporting over 100 sites with a range of technical issues.
This would be an excellent opportunity for an established 1st line support analyst looking to step up into a role with more responsibility in a dynamic and technically challenging environment. The company are going through a period of growth and transformation and there is potential for the right candidate to sit as a senior figurehead within the 1st line team, improving processes and standards to improve the customer support experience.
The position offers scope for progression, training opportunities, an excellent company culture and a starting salary up to £20,000 - £25,000 based on experience + on-call bonus and flexible working.
Essential Requirements
- Active Directory
- Windows Server
- Hardware support - (Printers, Desktops, phones/mobiles)
- Knowledge of supporting WiFi and connectivity issues
- Windows 10
Nice to have's
- Office 365 support
- ITIL training
- Exposure to Cisco Meraki
- Prior experience in a leadership/senior role
*The company can accommodate remote interviewing and onboarding during the current environment.
If you are looking to be part of a fast-moving, interesting business, at a time of growth then please apply to this advert or contact me via our website or LinkedIn: Jack Hewitt-Coleman, Spectrum IT
