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1st Line Support Engineer - Network & Telephony

  • Location:

    Southampton, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:


  • Salary:

    £20000 - £23000 per annum + Training & Progression Opportunities

  • Contact:

    Amy Lee

  • Contact Email:

  • Salary high:


  • Salary low:


  • Job Ref:


  • Published:

    11 months ago

  • Expiry date:


  • Consultant:


1st Line Support Engineer - Network & Telephony

VOIP, Routers, Firewalls, Networks

Commutable from; Southampton, Fareham, Havant

Up to £23,000

We have an exciting new opportunity for a bright graduate or experienced 1st Line Support Engineer to join a thriving company. This company boast organic growth, excellent offices and a strong technical support team. This is perfect for those who are looking to build a long-term career within a company which can offer career progression opportunities.

The role will entail resolving 1st line calls or escalating where required and managing incoming support requests remotely via telephone and email.

My client is looking for someone with the following experience:

  • VOIP knowledge - ideal; however, training will be required
  • An understanding of Network Terminology - (LAN, WAN, VPN) etc.
  • Remote Network support exposure - Routers, Firewalls
  • Strong Microsoft, Windows and Office skills

As you will be working as part of a team and will be in regular contact with my clients growing customer base then your communications, both written and verbal must be very strong.

This is an excellent opportunity to join a company that would be able to offer further career opportunities along with some excellent training opportunities.

To apply, please send your CV to