Application / Software Support Engineer
£Competitive + Company Benefits
We have an opportunity for two experienced Application / Software Support Engineers to join a leading provider of managed communications services and play a pivotal role in supporting award-winning bespoke software in a forward-thinking, customer-centric team. Due to continued and significant organic growth, the support team is expanding to include two more software or application support engineers who will work to provide a first class customer service, logging customer calls and providing an effective, efficient solution. Based in the market town of Fareham in Hampshire, this organisation's core expertise covers unified comms, contact centres, mobile, security and connectivity services, providing a complete end to end solution delivered either on-premises or via the cloud.
To be suitable for this position, you will require the following skills and experience:
- Customer-facing software or application support
- Excellent communication skills
- ITIL knowledge or certification
- Implementation of key processes and procedures, assisting senior management in refining current ones
- Strong technical skills - Windows Server, VMWare, SQL, IIS, Windows & Linux OS, TeamViewer, VPN etc
This is an excellent opportunity to join a dynamic, successful business who are committed to providing their customers with the best service possible. They view their employees as the driving force behind their success and so they take pride in making a real investment in their staff by way of exciting work, new technologies and an excellent company culture. If you would like to find out more, please get in touch!