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Application Support

  • Location:

    Southampton, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Andy Mealey

  • Contact Email:

    AndyMealey@SpectrumIT.co.uk

  • Salary high:

    0

  • Salary low:

    0

  • Job Ref:

    AM/VR - 09350_1541412383

  • Published:

    12 days ago

  • Duration:

    3-6 Months

  • Expiry date:

    2018-11-19

  • Start Date:

    ASAP

Application Support - Contract

Your Role:

You will be a key member of the support team, focusing on the support of a number of applications, your role will include;

  • Application support via telephone and email.
  • Ensure all incidents are logged and tracked accordingly until resolved.
  • Give accurate updates on issue that have been recorded
  • Troubleshooting and 1 call resolution
  • Technical advisor to users with complex systems issues

About You:

You will be experienced within Application Support, with skills and experience including;

  • Good customer service and experience in an application support environment
  • Some knowledge of SQL (Writing queries and reports) would be beneficial
  • Experience of Windows Server (2008, 2012, 2016)
  • Knowledge of Office 365