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Application Support Engineer

  • Location:

    Southampton, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £30000 - £40000 per annum + Excellent Benefits

  • Contact:

    Samantha Barfoot

  • Contact Email:

    samanthabarfoot@spectrumit.co.uk

  • Salary high:

    40000

  • Salary low:

    30000

  • Job Ref:

    SBAVR/08277_1520356394

  • Published:

    10 months ago

  • Expiry date:

    2018-03-13

  • Consultant:

    #

Application Support Engineer
Southampton, Hampshire

£30,000 - £40,000 + Excellent Benefits

We have an opportunity for an Application Support Engineer to join an international procurement consultancy based in their river-side office in Southampton, Hampshire. As procurement experts, they support blue-chip multinationals and SME clients globally to deliver an increase in value in the procurement function.

As a business that has enjoyed continued and significant growth, they are looking for an Application Support Engineer to work within the digital function who build world-class cloud applications for a portfolio of cross-industry clients, ensuring the delivery of timely, consistent and high-quality applications within required SLAs. You will identify, research and collaborate with other teams to help resolve technical issues and communicate with customers and users to report on the status and resolution of issues. You will have exemplary communication skills that instils confidence in customers and colleagues and work proactively with these stakeholders to identify trends and issues.

To be suitable for this role, you must have the following:
- Strong SQL skills
- Proven experience of application / software / systems support
- Stakeholder engagement skills
- Have a service-oriented approach to work
- Experience with CRM and ticketing systems
- Experience of working collaboratively with development teams in an agile environment

This company offer a generous combination of salary, benefits and progression opportunities alongside a fantastic company culture. Benefits include 25 days holiday, a substantial company bonus and a company pension. Senior management lead by example and you will have the opportunity to make a real impact in the future of procurement technologies, revolutionising the way that savings are delivered and managed. If this looks like an excellent opportunity for you, please don't hesitate to get in touch!