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Application Support Engineer

Job description

Application Support Engineer required by a successful high-tech company located in Basingstoke. Due to the continued growth of the company is need of an experienced engineer to help improve and maintain a Windows Server environment.


This role offers the chance to work the latest support tools and technologies as well as the opportunity to work with a modern and forward-thinking company.

Responsibilities

- Providing 2nd line product support and escalating issues where necessary

- Troubleshooting technical issues and implementing solutions

- Manage Support documentation

Key skills


- Working knowledge of Microsoft SQL

- Strong understanding of Microsoft and Windows server technologies

- Experience in an IT support role

- Excellent telephone and interpersonal communication skills

Desirable skills

- ITIL Certification

- Experience working within a service desk environment

- Full, clean driving license

If you are looking for an opportunity of this nature please contact Jackhewittcoleman@SpectrumIT.co.uk or call 02380 765 282.