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Application Support Engineer

  • Location:

    Brighton, East Sussex

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £25000 - £35000 per annum

  • Contact:

    Josh Kowalczyk

  • Contact Email:

    joshkowalczyk@SpectrumIT.co.uk

  • Salary high:

    35000

  • Salary low:

    25000

  • Job Ref:

    JK-VR/10570_1575362796

  • Published:

    11 days ago

  • Expiry date:

    2019-12-17

Application Support Engineer required by a global technology company based in Brighton, East Sussex. Due to continued growth my client is looking to hire an experienced Application Support Engineer to provide specialist product support to external and internal clients. You will be responsible for ensuring our live and demo environments are operational and perming how they should be.

Responsibilities:

  • Providing technical support to clients over the phone and via email
  • Escalate advanced issues to the relevant teams
  • Daily health checks and system monitoring
  • Application installations and upgrades in live and demo environments
  • Software updates and installations
  • Assist in training and development for junior colleagues

Key Requirements:

  • Experience in a similar role working with customers
  • Outstanding troubleshooting and analytical skills
  • Proficient in Microsoft office and SQL Server

Any experience in the following would be advantageous but not essential:

  • Oracle
  • Jira
  • Ivanti
  • ZEMA

This is an opportunity to join a global company who are making a real difference to their clients. If you're interested in a role of this nature then please contact JoshKowalczyk@spectrumit.co.uk or call 02380 765302.