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Cisco SME/ Consultant

  • Location:

    Basingstoke, Hampshire

  • Sector:

    Business Analysis & Project Management

  • Job Type:


  • Salary:


  • Contact:

    Andy Mealey

  • Contact Email:

  • Salary high:


  • Salary low:


  • Job Ref:

    AM/VR - 10786_1567501236

  • Published:

    11 months ago

  • Duration:

    6-12 Months

  • Expiry date:


  • Start Date:


  • Consultant:


Cisco SME- 6-12 Month Contract - Basingstoke

Your Role:

You will be the Cisco SME and Telephony Consultant on a complete Contact Centre upgrade. You will work alongside the Enterprise Architects in finalising the High-Level designs and be responsible for the creation and approval of Low-Level Design documents to meet these High-Level Design requirements. You will also be responsible for defining the Technical Lifecycle Management required for the new Telephony and Unified Communications services, and creation of a Delivery Roadmap.

About You:

You will be a Cisco Telephony and Cisco Unified Communications SME, whose skills and experience includes;

  • Previous experience as a Lead on a contact centre telephony upgrade or migration project
  • CCNP or CCIE Certified
  • Knowledge of;
    • Cisco Unified Contact Centre Enterprise
    • Cisco Unified Communications Manager
    • Cisco Voice Gateways
    • Cisco Expressway
    • Cisco Unity Connection