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Contract Application Support - Southampton

  • Location:

    Southampton, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Contract

  • Salary:

    £120 - £130 per day

  • Contact:

    Natasha Scarth

  • Contact Email:

    natashascarth@spectrumit.co.uk

  • Salary high:

    130

  • Salary low:

    120

  • Job Ref:

    VR/09350_1540476911

  • Published:

    21 days ago

  • Duration:

    3 months

  • Expiry date:

    2018-11-08

  • Start Date:

    ASAP

  • Consultant:

    #

Contract Application Support Analyst required to support the helpdesk.

The role

  • Application support via telephone and email.
  • Ensure all incidents are logged and tracked accordingly until resolved.
  • Give accurate updates on issue that has been recorded
  • Troubleshooting and 1 call resolution
  • Technical advisor to users with complex systems issues

Skills

  • Identifies problems as soon as reported
  • Good customer service and experience in an application support environment
  • Some knowledge of SQL (Writing queries and reports)
  • Experience of Windows Server (2008, 2012, 2016)
  • Office 365

If suitable please apply or contact Natasha on 02380 765 293 or natashascarth@spectrumit.co.uk for more information.