Job description
Digital Customer Experience Manager
A well-established retail company, based in the Portsmouth area is seeking a Digital Customer Experience Manager to work on digital customer experience change and delivery projects, contributing to the implementation and optimisation of end to end digital change delivery model.
This is a varied role and as Digital Customer Experience Manager you will.
- Work with the e-Commerce, Brand and Technology teams
- Create the vision for the digital experience
- Gain buy in and agreement for the vision with stakeholders and delivery teams
- Own the digital experience roadmap
- Manage budgets for the digital roadmap
- Manage and build the team
- Optimise the digital change delivery model
The successful Digital Customer Experience Manager will have proven experience within retail e-Commerce, product ownership, the design and delivery for customer experience and leading delivery of digital projects.
The role of Digital Customer Experience Manager is paying up to £50k with excellent benefits including, 25 days holiday, Pension, Dental Insurance, Gym Discounts, Cycle Scheme, Product Discounts, free parking and more.
To apply for the Digital Customer Experience Manager please forward your CV to CameronGaffney@SpectrumIT.co.uk or call Cameron on 02380 765 301
