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Graduate Support Analyst

Job description

Graduate Support Analyst

A specialist software company requires a Graduate Support Analyst to join their team based on the outskirts of Southampton.


The Graduate Support Analyst role is an excellent opportunity for a recent graduate to gain experience in 1st - 3rd line support and get great exposure to a wide range of solutions within a specialist software company.


This Graduate Support Analyst role would suit a recent graduate who has come from an Information Technology, Maths or Science related degree who has a keen interest in problem solving and continual learning.


The role of Graduate Support Analyst;

  • Logging and resolution of 1st - 3rd line support issues
  • Maintenance of internals systems
  • Testing of development fixes
  • Implementation of software changes
  • Creation and maintenance of internal knowledgebases


The successful Graduate Support Analyst will have;

  • A keen interest for problem solving and continual learning
  • Knowledge of MS Office applications
  • MS SQL Server - Desirable
  • Oracle Databases - Desirable
  • Experience working within a software development environment - Desirable.
  • Relevant degree level qualification


The role of Graduate Support Analyst is paying between £19,000 - £23,500 with benefits including free parking and career progression opportunities.


To apply for this Graduate Support Analyst position please forward your CV to jakedare@spectrumit.co.uk