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IT Operations Manager (Support) - up to £70,000 + Bonus

  • Location:

    Basingstoke, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £60000 - £70000 per annum + Bonus & Car Allowance

  • Contact:

    Justin Lewis

  • Contact Email:

    justinlewis@spectrumit.co.uk

  • Salary high:

    70000

  • Salary low:

    60000

  • Job Ref:

    JL-VR/09541_1543310441

  • Published:

    12 days ago

  • Expiry date:

    2018-12-11

IT Operations Manager (Desktop support) - up to £70,000 + Bonus and Car Allowance

A leading and high-profile organisation is looking for an Operations Manager to oversee a new Desktop support function.

This a new and exciting role for the business as they are bringing a support capability back in-house to the company, after a period of outsourcing.

The successful IT Operations Manager will be having team management experience and have strong knowledge across Microsoft technologies.

This role will suit an Operations Manager from a large organisation with nationwide or global presence.

The IT Operations Manager will be required to have the following skills and experience:

  • Experience of managing in-house and remote support staff.
  • Experience of directly managing 10 or more employees.
  • Knowledge of best practises and processes. (ITIL)

Recent, strong hands on experience with:

  • Office 365 and Exchange.
  • Active Directory / Azure AD & SCCM.
  • Mobile Device Management.
  • Identity technologies
  • Horizon VDI or similar.

The responsibilities of the IT Operations Manager (Desktop Support) will include:

  • Management of desktop support resources and outsourced support staff.
  • Responsibility for day to day management and operational reliability of user infrastructure.
  • Responsibility for achieving SLA's.
  • To be the point of contact for senior management, vendors and partners.
  • To maintain an awareness of technical and market developments.
  • Setting targets, objectives, training requirements and appraisals for team members.

To apply for this position, please forward your cv to justinlewis@spectrumit.co.uk