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IT Support Analyst

  • Location:

    Southampton, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £20000 - £26000 per annum

  • Contact:

    Justin Lewis

  • Contact Email:

    justinlewis@spectrumit.co.uk

  • Salary high:

    28000

  • Salary low:

    24007

  • Job Ref:

    JL-VR/09938_1559635642

  • Published:

    4 months ago

  • Expiry date:

    2019-06-18

  • Consultant:

    #

IT Support Analyst

A busy organisation in the Southampton area are looking for an IT Support Analyst to join their team.

The successful IT Support Analyst will have the following skills, experience and attributes:

  • Excellent Customer service and communication skills.
  • Ability to adapt to fast changing workloads and priorities.
  • Experience of working with client and server Windows Operating Systems.
  • Networking knowledge (TCP/IP, DHCP, DNS)
  • Working knowledge of Active Directory & Group Policy.
  • Supporting Printers.
  • Supporting MS Office and Office 365.
  • Knowledge of Anti-Virus software (Desirable)
  • Web filtering knowledge (advantageous)
  • Wireless LANs (Desirable)
  • Mobile Device Management (Desirable)
  • A passion for technology and evidence of self learning - (Advantageous)

 

Responsibilities of the IT Support Analyst will include:

  • Provision of 1st and 2nd Line user support.
  • Ticket Management - identify, prioritise and action incidents.
  • Telephone Management.

 

This is a great opportunity for an IT Support professional in the early stages of their career, looking to join a company where career progression offered.

 

To apply for this position please forward your cv to justinlewis@spectrumit.co.uk