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IT Support Engineer (1st / 2nd Line Support)

Job description

IT Support Engineer (1st / 2nd Line Support)

£25,000 - £35,000 DOE

Hampshire; Petersfield, Liss area

A skilled IT Support Engineer is required to join a small but successful development company based in Hampshire. The role of an IT Support Engineer will join the IT Operations team and provide 1st / 2nd Line IT Support to my clients' growing external customer base.

You will be expected to give in-depth IT Support of the company's IT solutions to their external customers which will include; Microsoft Server 2012 - 2016, Exchange 2008 - 2016, Active Directory, remote installations, virtualisation and Networking. You will be the initial point of contact for all IT issues and aim to resolve issues promptly, ensuring that all customers are being kept up to date via phone and email.

The correct individual will have 2 years'+ experience working within an IT support environment and be comfortable acting as the sole IT support person within the company.

My client is looking for someone with experience of:

  • Windows Desktop - 7, 8 & 10
  • Telephone and remote IT Support (occasional site visits may be required)
  • Active Directory
  • Exchange
  • Microsoft Server - 2012 / 2016
  • Networking
  • Remote database instillations

Your communications skills, both written and verbal, must also be exemplary. You will be working in a broad and fast-paced environment, so your organisational skills must also be strong along with the ability to prioritise your work load where required.

This is a fantastic opportunity to join a growing company, with a positive working environment.

To apply, please email your CV to AmyLee@SpectrumIT.co.uk