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IT Support Engineer (1st / 2nd Line Support)

  • Location:

    Petersfield, Hampshire

  • Sector:

    Systems Engineer, IT & Infrastructure Support, Database

  • Job Type:


  • Salary:

    £25000 - £30000 per annum + Benefits

  • Contact:

    Amy Lee

  • Contact Email:

  • Salary high:


  • Salary low:


  • Job Ref:


  • Published:

    3 months ago

  • Expiry date:


  • Consultant:


IT Support Engineer (1st / 2nd Line Support)

£25,000 - £30,000 DOE

Hampshire; Petersfield, Liss area

A skilled IT Support Engineer is required to join a small but successful development company based in Hampshire. The role of an IT Support Engineer will join the IT Operations team and provide 1st / 2nd Line IT Support to my clients' growing external customer base.

You will be expected to give in-depth IT Support of the company's IT solutions to their external customers which will include; Microsoft Server 2012 - 2016, Exchange 2008 - 2016, Active Directory, remote installations, virtualisation and Networking. You will be the initial point of contact for all IT issues and aim to resolve issues promptly, ensuring that all customers are being kept up to date via phone and email.

This role involves working closely with various departments including Development, R&D and Sales as well as speaking with suppliers and customers. The successful IT Support Engineer will also be responsible for improving and maintaining the internal IT infrastructure,

My client is looking for someone with experience of:

  • Windows Desktop - 7, 8 & 10
  • Active Directory
  • Exchange
  • Microsoft Server - 2012 / 2016
  • Networking
  • Remote database instillations
  • Bespoke software / systems support
  • SQL

Your communications skills, both written and verbal, must also be exemplary. You will be working in a broad and fast-paced environment, so your organisational skills must also be strong along with the ability to prioritise your work load where required.

This is a fantastic opportunity to join a growing company, with a positive working environment.

Please note, due to location a driving license / car is essential.

To apply, please email your CV to