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IT Support Engineer

  • Location:

    London, England

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £25000 - £32000 per annum

  • Contact:

    Lesley Morgan

  • Contact Email:

    lesleymorgan@spectrumit.co.uk

  • Salary high:

    32000

  • Salary low:

    25000

  • Job Ref:

    VR/12134_1606236360

  • Published:

    about 2 months ago

  • Expiry date:

    2020-12-08

  • Consultant:

    #

IT Support Engineer
London
£25,000 -£32,000

IT Support Engineer required to join a successful IT Support company in providing IT support across all levels to a growing number of external customers from their office in central London.

The role will involve giving 1st and 2nd line IT support to my clients growing customer base through identifying, prioritising, and diagnosing technical issues proceeding to resolutions. This is a varied IT Support Engineer role supporting a full range of IT infrastructure solutions primarily based around application, desktop and end suer device support.

My client is looking for someone with experience of:

  • Excellent customer service in a face to face environment
  • 3 years' experience working in a Service Level driven technical support role
  • Microsoft Windows 10/Server 2012+
  • Laptop & desktop hardware maintenance and support (Windows & Apple)
  • Understanding of TCP/IP, DNS and MS Active Directory
  • Understanding of Windows based OS and networking
  • MS RDS & RemoteApp
  • Proficient in setting up & Running Teams Live Events

Accreditation or experience in some of the following technical products;

Office 365

  • License administration
  • Creating new users & groups
  • Microsoft Exchange Hybrid
  • SharePoint
  • OneDrive
  • Teams

Azure

  • Conditional Access
  • MFA
  • Intune (MDM)
  • ADFS

Advantageous Skills:
Experience with;

  • ConnectWise
  • Manage Engine products
  • Email filtering solutions, specifically Mimecast
  • Eb filtering solutions

Accreditation in any of the following technical products;

  • MS Server 2012/2016+
  • MS Windows 10
  • MS Exchange Server 2016+

Understanding of;

  • Security principals & best practices
  • WAN, Routers, Switches and Wireless Networks
  • Understanding of hosted IT services


This is an excellent opportunity to join a growing and progressive company in a role which can offer real variety, competitive salary +Bonus, +Pension, +Discount Shopping Scheme, + Free Parking.

Send your CV now to lesleymorgan@spectrumit.co.uk or find me on LinkedIn - https://www.linkedin.com/in/lesleyamorgan/