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IT Support Engineer / Software Support Engineer

Job description

IT Support Engineer / Software Support Engineer

Based Near Romsey

£20,000 - £23,000

Companies are quick to say how positive their work environment is and how highly rated their culture is. This company are no different, however they can PROVE IT.

Upon your first chat you will genuinely see just how nice these people are. Personality is everything for them and they can teach you a lot of the rest on the technical side.

This is an excellent opportunity for an IT Support Engineer / Software Support Engineer to join a growing company with real values based near Romsey. In this role you will benefit from being mentored by more senior members of the team, sharing skills, knowledge and opinions on how things could be done better or different ways of working.

Key attributes Required:

Strong computing knowledge: IT Support, Computer Support, if you have done any Software Support; that is even better

Exemplary communication skills: the role involves supporting users via phone and email

Creative thinking: you don't need to be a wall flower here, voice your suggestions, be pro-active

Customer service: probably the most import part of the job, help, guide and build relationships with the software users you are supporting

Working hours:
This is a full time (Monday-Friday, 8 hours per day) position, but with flexible working hours. As with most companies at this time, they are currently all working remotely. Once this is lifted and life goes back to normal, the role will again be office based - but you can still work remotely a few days a week if you wish!

Additional information:

Due to the location, you will need to drive to the office. It is not accessible by public transport.

Applicants will ideally possess 1 year+ experience within a Computer Support / IT Support / Software Support role. Know your way around a computer? Get in in touch!

This is an excellent opportunity to join a company that would be able to offer further career opportunities along with some excellent training opportunities.

To apply, please email your CV to AmyLee@SpectrumIT.co.uk