An IT Support Engineer is required to join a growing and highly progressive IT outsourcing company from their head office based in Waterlooville.
The role of an IT Support Engineer will be to 2nd line support to my clients growing customer base. You will be helping to support clients over the telephone, remotely and on occasion face to face, on their customers' site. You will be supporting a wide variety of technologies including Windows desktop systems, Windows Server, Networking, Virtualisation and Application Support amongst others.
The ideal candidate for the IT Support Engineer role will preferably have experience of working for an IT outsourcing company or have worked within a multi-site IT support environment, trouble shooting issues and giving excellent customer service.
You will have experience within some of the following areas:
- Desktop support covering Windows 7, 8 & 10
- Windows Server 2012, 2016
- Windows Office / Office 365
- Application Support
- Active Directory
- Exchange 2010 / 2013
- Virtualisation (Hyper-V / VMware / Virtual Box)
- ITIL Framework
As you will be speaking to my clients customers on a daily basis your communications and customer service skills must be very strong.
You will be working in a fast paced environment so your organisational skills must also be strong along with the ability to prioritise your work load where required.
This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. My client also is able to offer a strong benefits package including 25 days holiday and a very good pension scheme