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IT Support Technician

  • Location:

    Southampton, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £30000 - £40000 per annum

  • Contact:

    Cameron Elloway

  • Contact Email:

    camerongaffney@spectrumit.co.uk

  • Salary high:

    40000

  • Salary low:

    30000

  • Job Ref:

    CG/VR/11345_1580232368

  • Published:

    8 months ago

  • Expiry date:

    2020-02-11

  • Start Date:

    ASAP

  • Consultant:

    #

IT Support Technician

An established UK Manufacturing business, based in Southampton is seeking an IT Support Technician to join their business and support the development of their IT Infrastructure.

This is a great opportunity for a skilled IT Support Technician to join a business and take full ownership over the IT Estate working with outsourced partners to complete project work.

This is a varied role and as an IT Support Technician you will;

  • Document procedures and standardise processes across all sites
  • BAU Support (1st - 3rd line)
  • Responsible for local helpdesk - Software and Hardware
  • Maintain VPN access
  • Administer Office / O365 licenses
  • Analysis of recurring IT tickets to provide improved solutions
  • Responsible for IT and Office equipment register
  • Support internal teams with IT Production & Test equipment
  • Maintain access to networks following authorisation procedures
  • Escalate issues to third party support as appropriate
  • Maintenance of employees desktops and active directory
  • Administer ERP System logons and monitor recurring routines and backups
  • Computer room management at all sites
  • Communicate regularly with end users

The successful IT Support Technician will have experience with:

  • Strong IT Technical Support experience
  • Knowledge of Oracle databases, Crystal reporting, Qlik sense Business Analytics and SQL
  • Strong Diagnostic, problem solving and communication skills
  • Windows OS including 7 & 10
  • Excellent knowledge of Microsoft Office packages
  • Prepared to travel between 2 sites
  • Windows Server 2012 & 2016
  • Good understanding of Network Technologies
  • Knowledge of computer Hardware
  • Working knowledge of Cyber Risks and prevention

The role of IT Support Technician is paying £30,000 - £40,000 with excellent benefits including, Bonus, up to 27 days holiday, Pension and onsite parking.

To apply for the IT Support Technician please forward your CV to CameronElloway@SpectrumIT.co.uk or call Cameron on 02380 765 301