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IT Support Technician / 2nd Line - MSP - Flexible Working

  • Location:

    Portsmouth, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:


  • Salary:

    £23000 - £27000 per annum + Benefits & Flexible Working

  • Contact:

    Amy Lee

  • Contact Email:

  • Salary high:


  • Salary low:


  • Job Ref:


  • Published:

    5 months ago

  • Expiry date:


  • Consultant:


IT Support Technician / 2nd Line - MSP experience is essential

£23,000 - £27,000

Hampshire: Commutable from Portsmouth, Waterlooville, Chichester

The role offers flexible office based and remote working and a lively team who love everything IT!

We are looking for an experienced IT Support Engineer / 2nd Line Support Engineer to join a thriving MSP in a time of growth.

The role of 2ND Line Support will be to provide IT Support to my clients' growing customer base. You will be expected to give in-depth IT Support covering the core IT Infrastructure of a customer's IT structure. This will include Microsoft Server 2008 - 2019, Exchange / O365, Active Directory, Virtualisation (Hyper-V / VMware), Citrix and Networking amongst others.

Experience working within an MSP environment is essentiual for this role. Preferable 2+ years'.

You will have a strong level of experience within the majority of the following areas:

  • Windows Server 2008, 2012, 2016, 2019
  • Networking
  • Active Directory
  • Exchange
  • O365
  • Virtualisation (Hyper-V / VMware / Virtual Box)
  • Citrix (XenApp / XenDesktop)
  • Backup Technologies
  • SQL or equivalent
  • Desktop support covering Windows 7, 8 & 10
  • Application Support
  • ITIL Framework

Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your organisational skills must also be strong along with the ability to prioritise your workload where required.

This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow.

Please apply to this advert, or email your CV direct to