Junior Application Support Engineer required by a global technology company based in Brighton, East Sussex. Due to continued growth my client is looking to hire a junior application support engineer to provide level 1 technical support to their external and internal clients.
- Providing first line support to clients regarding administrative and front end use issues
- Log all activity
- Escalate advanced issues to level 2 support
- Daily health checks and system monitoring
- Assist in application upgrades and installations
- Assist in Software updates and installations
- Technical support experience
- Troubleshooting skills
- Analytical skills
- Outstanding verbal and communication skills
- Proficient in Microsoft office and SQL Server
- Ability to work shift patters - 24/7 operations team
Any experience in the following would be advantageous but not essential:
This is an opportunity to join a fast growing company who support and develop their staff. If you're interested in a role of this nature then please contact Joshkowalczyk@spectrumit.co.uk or call 02380 765302.