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Project Support Co-ordinator / Operational Support Analyst

  • Location:

    Southampton, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £24000 - £32000 per annum + great benefits

  • Contact:

    Amy Lee

  • Contact Email:

    amylee@spectrumit.co.uk

  • Salary high:

    32000

  • Salary low:

    24000

  • Job Ref:

    VR/09327/AL_1539866081

  • Published:

    about 1 month ago

  • Expiry date:

    2018-11-01

  • Consultant:

    #

Project Support Co-ordinator / Operational Support Analyst

Southampton - £24,000 - £32,000 + great benefits

A Project Support Co-ordinator / Operational Support Analyst is required to join a growing and progressive software business based from their head office based in the Southampton area.

The role of Project Support Co-ordinator will involve organising the various project critical process and change request, managing these through the full life cycle.

In addition, the Project Support Co-ordinator would support internal and external teams, putting in place processes to ensure effective project delivery working closely with Account Managers, Consultants and Project Managers.

This is a "hands-off" technical role and therefore will not be involved in any IT support escalations, purely project and operations support. However, a good understanding of IT support is desirable.

As you will be working within a small team environment and liaising with external customers your communication skills, both written and verbal must be excellent.

Key requirements:

  • Excellent communication skills
  • Must have a customer focused approach
  • Previous experience in an Operations or Project support position, or similar
  • The ability to administer change requests
  • Detail oriented & well organised
  • Some IT technical knowledge (Systems, CRM etc)

Desirable:

  • Experience in a Digital / Software product focused business
  • Previous Professional Services or Technical Support experience

To apply, please email your CV to AmyLee@SpectrumIT.co.uk