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Sage Support Analyst

  • Location:

    Southampton, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £22000 - £28000 per annum

  • Contact:

    Elliot Hall

  • Contact Email:

    elliothall@spectrumit.co.uk

  • Salary high:

    28000

  • Salary low:

    22000

  • Job Ref:

    EH/VR/09325_1539704140

  • Published:

    about 1 month ago

  • Expiry date:

    2018-10-30

  • Start Date:

    ASAP

  • Consultant:

    #

A Southampton based IT Solution provider are looking to bring in a Sage Support Analyst to join their team on a permanent basis.

You will be responsible for dealing with customer calls, emails and all other enquiries ensuring they are resolved to the highest possible standard.

What you will need;

  • Experience of Sage 200
  • Sage 50 accounts & Manufacturing/ Sage CRM, either of these would be beneficial
  • Ability to work well within a team
  • Good IT Skills
  • Remain calm in pressure situations and communicate effectively in those situations
  • Excellent problem-solving skills
  • Excellent communication and customer service skills.

What they can offer you;

  • A highly dynamic work environment with career progression on offer
  • On the job training to become a specialist
  • 26 days annual leave, plus bank holidays

This role would suit someone who has used Sage 200 in a technical support or customer service capacity and is looking grow their knowledge and move into a more skilled technical role.

The position is paying up to £28k depending on experience. To find out more about this role apply or send your CV to ElliotHall@SpectrumIT.co.uk or call me on 02380 765 301