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Technical Support Engineer

  • Location:

    Basingstoke, Hampshire

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £25000 - £30000 per annum

  • Contact:

    Jack Hewitt-Coleman

  • Contact Email:

    jackhewittcoleman@SpectrumIT.co.uk

  • Salary high:

    30000

  • Salary low:

    25000

  • Job Ref:

    VR/09575_1543920798

  • Published:

    13 days ago

  • Expiry date:

    2018-12-18

  • Start Date:

    Immediate

Technical Support Engineer required by a successful managed service provider based in Basingstoke. Due to continued success and growth they are looking for a Technical Support Engineer to join their team. The successful candidate will be responsible for providing support to clients and escalating issues where required. The company offers an innovative working environment with the chance to gain experience working with the latest technologies.

The successful Technical Support Engineer will be responsible for:

- Providing 2nd line support for customers

- Managing and escalating issues where necessary

- Supporting the Service Delivery Manager

- Diagnose and resolve technical issues

- Working in a varied environment on a range of IT projects

Desired Skills:

- Experience in 1st or 2nd Line support role

- Understanding of Windows Server technologies

- Working knowledge of Office 365

- Experience working with Active Directory

- Virtualisation and back up technologies

- Familiarity with networking technologies (including Firewalls)

If this opportunity is of interest please contact 02380 765 282 or email jackhewittcoleman@spectrumit.co.uk