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Trainee IT Support Analyst

Job description

One of Hampshire's leading global logistics firms is looking for a Trainee Applications Support Analyst to join their team.

The Trainee Applications Support Analyst will see you working in a small IT team where you'll be providing application support services and implementing change within the software and process development framework.

This role would suit someone who has recently completed a relevant IT course, either though college or in their own time or has previous experience in 1st line support.

The role of Trainee Applications Support Analyst;

  • Fulfil requests for new configuration
  • Diagnose incidents
  • Deploy bug fixes
  • Document and understand current solutions
  • Delivery outcomes from the IT strategic plan

Any of the below experience is desirable but not essential;

  • ITIL v3 foundation
  • Experience of working in a service delivery environment
  • PRINCE2

This Trainee Applications Support Analyst Role is paying up to £22,000 DOE and comes with a wide range of benefits.

To apply for this position, please send your CV to tomstickler@spectrumIT.co.uk or call Tom on 02380 765 294