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Trainee IT Support Engineer / 1st Line Support

  • Location:

    Rochford, Essex

  • Sector:

    IT & Infrastructure Support, Graduate

  • Job Type:

    Permanent

  • Salary:

    £18000 - £20000 per annum + Training & Progression Opportunities

  • Contact:

    Amy Lee

  • Contact Email:

    amylee@spectrumit.co.uk

  • Salary high:

    20000

  • Salary low:

    18000

  • Job Ref:

    VR/10999/AL_1570208005

  • Published:

    13 days ago

  • Expiry date:

    2019-10-18

Trainee IT Support Engineer / 1st Line Support

Near Rochford; Southend-on-Sea

£18,000 - £20,000

Looking to start a career in IT? Have the passion for tech but not had the opportunity to get your foot in the door?

We are recruiting for a Trainee IT Support Engineer to join a well-established company near Rochford as a 1st Line Support Engineer. This company have obtained massive investment for the business and are therefore going through a real period of growth.

The role of Trainee IT Support Engineer will involve working as part of a team providing technical support to customers. You will be tasked with managing inbound and outbound calls and emails and will be trained to diagnose faults, working towards resolution.

Key skills you will learn:

  • Network support - Routers, Firewalls
  • Telephony support - covering fixed line queries, leased lines & data connectivity solutions
  • Ticket logging and record keeping skills

Strong communication skills and a passion for IT are required to be considered for this role.

Please note, this role has standard working hours with shifts ranging between 8am - 6pm. There is no weekend work involved.

This is an excellent opportunity to join a growing and progressive company that would be able to offer further career opportunities and training to the correct individual.

To apply, please email your CV to AmyLee@SpectrumIT.co.uk