Up to £12 per hour
Spectrum IT's Fareham based retail client are looking to increase their IT Service Desk team and recruit a Contract 2nd Line Support Engineer. This is a 6 month contract role based in Fareham, Hampshire. Due to the nature of this role, it may be necessary for the successful candidate to travel within the UK/Ireland to store locations to assist with on-site installations of hardware and software; this may result in extended days, as well as overnight stays. Role: Provide technical troubleshooting support for desktop and iOS software and hardware technologies. Offer a high touch customer service, engaging with our business stakeholders and in-store employees, supporting the Level 1 technical teams in managing incidents and troubleshooting application issues. Escalating support tickets through Service NOW and working directly with third party suppliers and wider internal IT teams to resolve incidents. Be part of the diagnosis and resolution team and as needed provide detailed assessment post incident. Become first point of escalation for our Level 1 team, taking ownership of incidents and see through to closure. Maintain an exceptional level of customer service via phone and email, acting as an escalation point from Level 1 support call handlers and work against priority incidents as needed. Build and configure hardware and software for multiple systems, such as Point of Sale. As needed undertake small and medium IT projects which support the wider business need. Perform miscellaneous job-related duties, such as: Basic admin, pro-active monitoring, review and update of knowledge base documentation and other items as defined by IT Support Lead. Skills & Experience: Two year's experience in Service Operations, systems and technology support, working on a service desk (preferred if within a Retail or similar sector business). Excellent practical understanding of Incident Management, Change & Problem Resolution Possess amazing attention to detail, consumer orientated in everything you do and bring the best to everyone you support. Mobility & Mobile Device Management (AirWatch or similar) product solutions iOS iPad exposure and associated iOS applications used in an enterprise environment. Active Directory Cisco & Meraki Wi-Fi and network solutions Windows 7 & Windows 10 Microsoft Office365 Microsoft SQL 2008 & MySQL Azure and cloud technologies (benficial) Please note this role will be Mon-Fri (37.5hrs) and will include addition on call needs once every 3 weekends to help support 1st line.
£40000 - £60000 per annum + Benefits + flexible working
Senior UX Designer - UI, Mobile, Web Design - Client facing Hampshire: Basingstoke, Farnborough area An experienced UX Designer / UX Lead is required for a high-tech software company based in Hampshire. Our client is a leading SaaS provider and requires an experienced UX designer to join an established IT Product team. The company have always been focussed on UX and this role will take ownership of leading the UX / UI Design internally whilst working closely with external users. Required Experience & Responsibilities: Commercial experience in a UX / UI role, ideally with previous experience of leading UX process and design Engaging with external users / customers to fully understand their UX requirements Must be an excellent communicator an able to work effectively in a collaborative environment Able to demonstrate effective UX design across Web and Mobile products Strong Prototyping and wireframing skills Visual design using Adobe suite, Visio, Sketch or similar Experience in UI development / HTML, CSS and happy collaborating with the internal development team Creative flair and genuine passion for UX and Design The ability to showcase a strong portfolio of work is highly desirable. The salary is £45-£60k based on experience and the company can offer an excellent working environment, scope for growth, new project work and the opportunity to make the role you own. If you are keen to discuss the full details please apply to this advert of contact me via LinkedIn, Paul Grace, SpectrumIT *The company can interview and onboard remotely in the current climate.
£45000 - £65000 per annum + 25 days holiday, stock options
An exciting new opportunity has arisen within one of the most exciting new tech start-ups based in Basingstoke for a Product Analyst. With a growing customer base, the company have raised new funding throughout 2020 despite COVID 19 and their business is stronger than ever. Working closely with the Engineering team you'll be responsible for gathering and refining product requirements, ensuring we the product vision is delivered on. The role of Product Analyst Identify system requirements Develop and analyse functional specifications Communicate with stakeholders to understand their requirements Gather feedback from end users about system performance Examine and evaluate current systems Propose product enhancements to improve user experience Coordinate with the whole engineering team to deliver functional solutions Help prioritise the implementation of new features and set specific timelines Help create support and training documents for internal and external users The successful Product Analyst will have: Experience as an analyst, product owner or similar role in product management Familiarity with agile Hands-on experience working in all stages of the product life cycle Ability to explain technical details Excellent analytical skills Technical background with knowledge of software development and web technologies The role of Product Analyst is paying up to £65k depending on experience with benefits including Work from home 2 - 3 days per week 25 days holiday, stock options, 8% Pension, free lunches daily and free car parking. This role is also located 2 minutes from Basingstoke train station so is easily accessible via public transport. To apply for this Product Analyst role please contact ChrisLynes@SpectrumIT.co.uk or call Chris on 02380 765 805
£40000 - £60000 per annum
£35000 - £50000 per annum + plus benefits and training
£28000 - £35000 per annum + Benefits
Up to £50000 per annum
Infrastructure Analyst (Level 3) An international company, based in Southampton is seeking an Infrastructure Analyst (Level 3) to join their existing IT Infrastructure Department to provide day to day support for existing EMEA infrastructure. This is a great opportunity for an Infrastructure Analyst (Level 3) to develop their career further and become an integral part of the Infrastructure Department. This is a varied role and as an Infrastructure Analyst (Level 3) you will: Provide 1st/2nd/3rd line support to associates and document steps taken in incidents and service requests Manage multiple infrastructure projects Responsible for the day to day support and maintenance of the EMEA infrastructure Configure, Deploy and Maintain Cisco network devices across the business Continuously develop technical knowledge on established and emerging infrastructure technologies Shares knowledge and actively mentors other team members Develop integrated solutions to meet business requirements / enhance performance of the IT Infrastructure services Provide 24x7 On Call support Responsible for security aspects of solutions and services Create and maintain documentation The successful Infrastructure Analyst (Level 3) will have experience with: 4+ Years' experience of Cisco Networks Experience of deploying/configuring wireless technology Working knowledge of Datacentre technologies (Cisco Nexus, ACI) Strong troubleshooting, problem solving and communication of issues, statuses, fixes and follow-ups Demonstrate ability to solve moderately complex technical problems independently Ability to analyse and configure complex IT applications Proven track record of project delivery Demonstrate strong and effective verbal, written and interpersonal communication skills Familiar with ITIL and MOS Familiar with AGILE methodologies The role of Infrastructure Analyst (Level 3) is paying £40,000 - £50,000 with excellent benefits including, up to 26 days holiday, Pension, Dental, Private Medical, free parking and more. To apply for the Infrastructure Analyst (Level 3) please forward your CV to CameronElloway@SpectrumIT.co.uk or call Cameron on 02380 765 301
An exciting new opportunity has arisen within one of the most exciting new tech start-ups based in Basingstoke for an Agile Lead. The company have raised new funding throughout 2020 despite COVID 19 and their business is stronger than ever. Joining a highly talented and motivated team, you'll be responsible for delivering software services and products based on database technology within a Golang environment. This is an excellent time to join with a proven and inspirational leadership and early successes means they have been growing the business over several years and have even more room for a talented Agile Lead to join them ASAP! The role of Agile Lead is paying a competitive salary DOE and comes with a wide range of benefits including Work from home 2 - 3 days per week 25 days holiday, stock options, 8% pension, free lunches daily and free car parking. The role of Agile Lead: Manage timelines for multiple software projects Coordinate delivery and daily stand ups Handle backlogs and new requests Manage the communication of engineering activities The successful Agile Lead will have the following skills: Knowledge of Scrum techniques such as definition of done, user stories, backlog refinement etc.) Knowledge of the full SDLC Experience in a role / environment building complex software products across multiple teams This role is also located 2 minutes from Basingstoke train station so is easily accessible via public transport. To apply for this Agile Lead role please contact tomstickler@spectrumIt.co.uk or call Tom on 02380 765 294
£40000 - £48000 per annum
Applications Support Engineers x2 Web Applications (.Net), Services (IIS), COTS or bespoke software solutions Southampton, Hampshire A great opportunity for you to join a global software specialist and provide high-end technical support services across a wide range Software & Systems. This is a key role in the customer support & engagement lifecycle. This is not a reactive support role, you will be adding great value to the customer experience and helping to deploy solutions that have a positive impact on the lives of millions of people. This is a great time for you to join the company as they grow the teams and invest in new technology including cloud services. You will also benefit from a company that invests in its people offering training, investment in emerging technology and will give you exposure to some fantastic technology projects. Your career which reach a new levels as the complex scope of work challenges you on a daily basis! The Role: Typical day to day activities will include: Deploy, maintain and support state of the art cloud solutions used by customers worldwide. Replicate customer issues and test changes on internal test systems to diagnose and repair without jeopardising customer data or operations Assist with system upgrades and production configuration changes Running regular reports, maintenance, monitoring and health check procedures Being part of a 24/7 out of hours rota as necessary (1 in 4 or 5) Champion support and preventative action on behalf of our customers. Your skills & Experience: Proven experience working in a 2nd, 3rd Line Support role ideally supporting end users for COTS or bespoke software Solutions Working knowledge of Windows Server and Client Technology Supporting Web Applications and Services (IIS / .Net) Elasticsearch Application Monitoring and Dashboards MS SQL - running queries etc (e.g. TSQL) Programming or Scripting - e.g. C# or PowerShell Experience of working in an ITIL environment They are offering a competitive salary between £40,000 and £48,000, generous pension and autonomy to make decisions and feel valued. Apply now - if you do not have a CV or it's not up to date don't worry, I would still like to hear from you and we can work around it. Contact me via LinkedIN or our company website. Lesley Morgan If you have the relevant skills and you are eager to learn send your CV to firstname.lastname@example.org
£45000 - £55000 per annum
Senior Applications Support Engineer Web Applications (.Net), Services (IIS), COTS or bespoke software solutions Southampton, Hampshire A great opportunity for you to join a global software specialist and provide high-end technical support services across a wide range Software & Systems. This is a key role in the customer support & engagement lifecycle. This is not a reactive support role, you will be adding great value to the customer experience and helping to deploy solutions that have a positive impact on the lives of millions of people. This is a great time for you to join the company as they grow the teams and invest in new technology including cloud services. You will also benefit from a company that invests in its people offering training, investment in emerging technology and will give you exposure to some fantastic technology projects. Your career which reach a new levels as the complex scope of work challenges you on a daily basis! The Role Typical day to day activities will include: Deploy, maintain and support state of the art cloud solutions used by customers worldwide. Replicate customer issues and test changes on internal test systems to diagnose and repair without jeopardising customer data or operations Assist with system upgrades and production configuration changes Running regular reports, maintenance, monitoring and health check procedures Being part of a 24/7 out of hours rota as necessary (1 in 4 or 5) Champion support and preventative action on behalf of our customers. Help to pioneer innovative solutions that impact the lives of millions of people Your skills & Experience: Proven experience working in a 2nd, 3rd or 4th Line Support role ideally supporting end users for COTS or bespoke software Solutions Working knowledge of Windows Server and Client Technology Supporting Web Applications and Services (IIS / .Net) Elasticsearch Application Monitoring and Dashboards MS SQL - running queries etc (e.g. TSQL) Programming or Scripting - e.g. C# or PowerShell Experience of working in an ITIL environment They are offering a competitive salary between £45,000 and £55,000, generous pension and autonomy to make decisions and feel valued. Apply now - if you do not have a CV or it's not up to date don't worry, I would still like to hear from you and we can work around it. Contact me via LinkedIN or our company website. Lesley Morgan If you have the relevant skills and you are eager to learn send your CV to email@example.com
£45000 - £55000 per annum + benefits
Product Manager, Software, Agile Near Winchester, Eastleigh, Hampshire A successful and fast growth software company is looking for Product Managers and Product Owners to drive growth and maximise product value across a range of financial services customers. This is a company that values diversity, employee wellbeing and have a mission to make a positive change within their sector You will work with internal and external stakeholders to develop a product vision, strategy and roadmap. You will support innovation of the product through market research and analysis, advising customers and driving improvements. Summary of Responsibilities: · Line manage Product management professionals · Define the product vision, strategy, and roadmap · Manage the product throughout its lifecycle from concept to end-of-life · Collect, manage and maintain traceability of requirements from all stakeholders across product releases · Write the business case for investments and gain internal approval · Write Market Requirements, Business Requirements and Product Requirements documents · Be the recognised expert in the business on the product, the market, relevant technology and the competition · Promote the product to the business, through training, webinars and other mechanisms · Agree acceptance criteria for work requests from the business leads · Work with the other product managers, product marketing and marketing communications to optimise product success · Participance in sprint reviews · Clearly articulates vision, context and direction of product / feature to and through the Product Owner Requirements The successful candidate will have the following qualifications, skills and experience: · 5-7 years' experience working as a B2B Software Product Manager · 3-4 years' experience working in an Agile environment · Experience of working in a pressured environment to strict deadlines · Excellent customer relationship and negotiation skills · Excellent verbal and written communication skills · Excellent presentation skills Salary & Benefits · £45,000 - £55,000 per annum depending on skills and experience · Company pension · Life assurance and critical illness cover · Free parking · Perkbox benefits · Cycle to work scheme · Wills at work scheme · 25 days holidays (plus a holiday purchase scheme) Please send your CV and any covering info to LesleyMorgan@SpectrumIT.co.uk
£45000 - £65000 per annum
Python Developer £45k - 65k Oxford, Oxfordshire Python, Django, AWS, Docker, Kubernetes, PostgreSQL Python Developer required by an exciting, innovative technology company based in Oxford. Due to continued success and planned expansion the company are looking to hire a Python Developer to join their new R&D team working on new greenfield projects whilst collaborating with developers from other teams. The successful Python Developer is likely to have a degree in Computer Science or similar and will be working in a highly technical but relaxed environment. They will be ambitious, forward thinking and keen to work with the latest technologies in an agile team. Whilst Python is the most important skill, this is a role that will offer the chance to learn new skills and progress technically, so experience working with other technologies will be looked upon favourably. Essential Experience; - Python (Django, Tornado, Flask) Any experience in one or more of the following is not essential but would be advantageous; - AWS - Docker - Kubernetes - PostgreSQL - RabbitMQ - Git - Webservers, databases, micro-services, REST APIs If you are looking for an opportunity of this nature, please contact CharlieFayers@SpectrumIT.co.uk or call 02380 765 298
The IT and technology industry is rapidly expanding and evolving. Our clients need candidates who understand the latest technology and relevant languages. That is why it is important to us that we are involved in the industry and have the specialist knowledge required to match the right candidate to the right business.
Our company started with just a few people focusing on a small area of the IT industry. As we have grown, we have been able to expand the team and add more specialisms. We have experts in each of the key fields of the latest technological advances, as well as traditional IT infrastructure. This means that we can assign the right consultant to each client and candidate, and understand the skills required for every role.
We stay engaged in the local IT and technology sector, attending events and sponsoring user groups, so that we understand the day-to-day developments, keeping us at the top of our game.
When: 2nd Tuesday of every month
Where: Southampton, Hampshire
When: 3rd Thursday of every month
Where: Southampton, Hampshire
When: 2nd Wednesday of every month
Where: Portsmouth, Hampshire
When: 2nd Monday of every month
Where: Poole, Dorset
When: 1st Wednesday of every month
Where: Southampton Science Park