Account Manager / Customer Success (German Speaking)

Account Manager / Customer Success (German Speaking)

Hybrid - Maidenhead, 3 days onsite

£65,000 - £70,000

Are you fluent in German and looking to take the next step in your career within Account Management and Customer Success? This is a fantastic opportunity to join a modern, innovative technology company that delivers cutting-edge solutions to an exciting global industry.

As a German-speaking Account Manager, you'll be the trusted partner for customers in Germany, helping them maximise value from a suite of enterprise software and technology solutions. You'll receive full product training, ensuring you quickly become an expert in the platform, and you'll be working in a sector that's undergoing rapid digital transformation, offering you long-term career growth and progression.

What you'll be doing:

• Managing and growing relationships with key customer accounts in Germany.
• Acting as the main point of contact for customer queries, escalations, and solution delivery.
• Driving customer engagement by introducing new products and ensuring successful adoption.
• Identifying new opportunities within existing accounts and collaborating with sales teams on growth initiatives.
• Leading account reviews, managing contracts, and ensuring customer satisfaction.

What we're looking for:

• Fluent German speaker - essential, as you'll be managing German customer relationships.
• Strong background in Account Management / Customer Success, ideally within software, SaaS, or IT solutions.
• Confident communicator with the ability to engage stakeholders at all levels, including C-suite.
• Skilled at balancing multiple priorities while building trusted, long-term customer partnerships.
• Proficient with CRM systems (Salesforce experience a plus).

Why apply?

• Work in a forward-thinking, innovative tech company at the forefront of digital solutions.
• Be part of a supportive team with ongoing training and development.
• Hybrid role with a modern Maidenhead office (3 days onsite).
• The chance to develop your career in a growing international organisation.

This is an excellent opportunity for a German-speaking Account Manager / Customer Success professional to join a company where your expertise will directly shape customer success and business growth.

If you have the skills required then please send your CV to danielsumpter@spectrumit.co.uk

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.