Senior / Lead Pre-Sales Engineer

Senior / Lead Pre-Sales Engineer

Sector: SaaS / CCaaS / AI / Contact Centre Solutions
Location: Germany, Remote. (Fluent German Speaker)
Package: €140,000 OTE
Travel: Extensive across Germany, with occasional trips to Benelux & Nordics

About the Role
We're looking for a Senior or Lead Pre-Sales Engineer to play a key role in driving technical sales success across Germany and Northern Europe. You'll act as the trusted technical advisor, leading solution discovery, shaping demonstrations, and aligning cutting-edge SaaS, AI, and CCaaS solutions to customer needs. You'll collaborate closely with sales teams and partners, influencing major enterprise deals and contributing to product innovation. This position suits someone with strong technical credibility, commercial awareness, and a passion for customer engagement.

Key Responsibilities
- Lead technical discussions, discovery sessions, and solution demonstrations.
- Translate customer needs into tailored SaaS and AI-driven contact centre solutions.
- Design and support Proof of Concepts (POCs) to validate solution fit.
- Collaborate with account teams to drive deal strategy and success.
- Deliver presentations and demos to both business and technical audiences.
- Respond to RFIs/RFPs and contribute to solution documentation.
- Provide insights to product teams on feature development and improvements.

What You'll Bring
- Proven Pre-Sales or Solution Engineering experience in software or cloud environments.
- Strong knowledge of CCaaS / Contact Centre technologies and AI integration.
- Experience engaging at all levels, from C-suite to front-line operations.
- Confident presenter with excellent communication and storytelling skills.
- Familiarity with AWS, Azure, or Google Cloud platforms.
- Fluent in English and German (additional languages a plus).
- Comfortable with frequent travel (up to 70-75%).

Why Apply?
This is a standout opportunity to lead pre-sales engagements for enterprise-grade SaaS and AI solutions transforming customer experience across Europe. If you're a technically strong communicator who thrives in customer-facing roles, this position offers autonomy, variety, and the chance to work with next-generation technology.

Apply now or contact us in confidence to learn more about this exceptional opportunity in enterprise SaaS and AI solutions.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.