Job description
1st Line Helpdesk Engineer
- Ideal for someone with 1-3 years experience in 1st line support looking to progress
- £25,000 - £30,000 depending on experience
- Southampton, primarily office based
- Excellent opportunities to learn, grow and upskill in your career
My client is a leading provider of corporate IT solutions to enable businesses. They provide a range of software and hardware solutions including Wi-Fi, superfast internet and VOIP technology. After several years of successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team.
Key skills:
- Excellent communication skills and comfortable in a customer facing role
- Some commercial exposure/experience in a helpdesk environment
- Some form of IT qualification: Apprenticeship or degree are ideal
- A logical thinker able to evaluate problems and work to a solution
- Someone who is keen to progress and learn
Tools/technologies they use:
- Networking, firewalls and practical TCP/IP
- VOIP telephony
- Working knowledge of Windows servers
- Linux or DOS command line
- VLANs
- Cisco equipment
If you are interested in this opportunity and want to hear more, please contact SamStocks@spectrumit.co.uk or call 02380 765 304.
Please note this role is UK based and all candidates must have full rights to work in the UK without sponsorship. If you don't receive a response within 48 working hours, please assume your application was unsuccessful, unfortunately due to a large number of applications we can't respond to everyone.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
