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2nd Line Support

Job description

2nd Line IT Support
£28,000 - £32,000 + Benefits / Perks + OOH pay (1 in 9)
Southampton - Hybrid working

We are looking for an experienced 2nd Line Support Engineer to join a thriving MSP in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company.

The role of 2ND Line Support will be to provide IT Support to my clients' growing customer base.
This will include Microsoft Server, Exchange / O365, Active Directory, Virtualisation (Hyper-V / VMware), Citrix and Networking amongst others.

My client would be looking for an 2nd Line Support Technician who is, or has previously worked within an IT outsourcing environment.

You will have a strong level of experience within the majority of the following areas:

  • Windows Server
  • Networking
  • Active Directory
  • Exchange
  • O365
  • Virtualisation (Hyper-V / VMware / Virtual Box)
  • Citrix (XenApp / XenDesktop)
  • Backup Technologies
  • SQL or equivalent
  • Desktop support covering Windows 7, 8 & 10
  • Project work
  • ITIL Framework

Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your organisational skills must also be strong along with the ability to prioritise your workload where required. There may be times where you will travel to customer sites, therefore a full driving license is essential.

This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow.

Please apply to this advert, or email your CV direct to

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.