Job description
Title: Contract 1st Line Support Engineer
Office Location: Kettering (Monday to Friday - 09:00-17:00)
Duration: 1 month (with potential for rolling monthly extensions)
Contract Type: Inside IR35
Key Responsibilities:
- Provide BAU IT support for Kettering warehouse, London office, and remote users.
- Triage, diagnosis, & support service desk support calls
- Adhere to existing and new IT services policies and procedures.
- Provide end user support across multiple devices, including, but not limited to
- Windows 10/11 configuration and support
- MacOs configuration and support
- Active Directory & Group Policy
- Office 365, Azure or SharePoint adminsitration is desirable but not essential.
- Installation of authorised software to end user devices.
- Hardware and user onboarding, off-boarding and de-provisioning.
Essential Skills & Experience:
- Proven experience in a service desk BAU environment
- Windows and Mac operating systems
- Strong troubleshooting and problem-solving skills.
- Ability to work both independently and as part of a team.
- Excellent communication, customer service and interpersonal skills.
- Previous experience in a similar role.
If you are suitable and interested in this opportunity, then please apply or send your CV directly to philipmeehan@spectrumit.co.uk
Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
