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Contract Senior IT Support Engineer

Job description

Role: Contract Senior IT Support Engineer

Length: 3 Months

Rate: Negotiable

Location: Southampton

IR35 Stats: Outside

Our client is seeking a well-rounded Senior IT Engineer who will be responsible for managing the transition from our use of an IT management company to a wholly internally resourced IT function, including assisting in the recruitment of permanent personnel at the end of the transition.

You will be working with a growing company based in the UK and abroad and will be based in their Southampton office.

COVID 19 rules still currently impose a restriction to "work from home where possible", and we anticipate a mixture of home and office work as the job demands will be the pattern.

Duties of the role will include but are not limited to:

  • Managing the updating, repatriation and rounding out of procedures, guidelines, and records for the transition of IT functions to the Company. This will include responsibility for Cyber Essentials Plus compliance.
  • Liaison with the IT service company to agree transition tasks, responsibilities, and milestones.
  • Planning, tracking, and managing progress; reporting regularly to senior management.
  • Participation in design, development, procurement, testing and maintenance of any necessary IT software & hardware infrastructure upgrades (on-premises, virtual/local and cloud).
  • Assisting in the recruitment of permanent personnel towards the end of the transition.

Qualifications (one or more of)

  • Numerate degree or equivalent tertiary education
  • Relevant postgraduate qualification: MSc, PhD or equivalent
  • Relevant industry qualifications: MCAD, SCJD, CCNA, CISM, BCS Diploma or equivalent

Relevant skills and experience (in order of importance):

  • Experience and track record in managing an IT service company, and preferably experience of a similar transition.
  • Knowledge and solid experience of relevant IT hardware and software technologies. We use a mixture of PC and server-based Microsoft and Linux operating software, and a mixture of cloud, and local services (including VMs).
  • Knowledge and experience of relevant IT practices, systems, technologies, and standards (Cyber Essentials Plus or ISO27001).
  • Good English language skills, both written and spoken.