Are you a skilled IT Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and experienced IT Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Basingstoke, Hampshire
Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing technical support and application hosting for their client's IT systems, allowing them to concentrate on running their business successfully. They are passionate about staying ahead in the ever-evolving technology landscape. As an IT Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You will play a crucial role in ensuring the smooth operation of their client's IT systems. Your primary responsibility will be to resolve issues and requests promptly and effectively, in line with defined Service Level Agreements (SLAs), ensuring a great customer experience is delivered.
The ideal candidate will be a proactive and hardworking individual with a 'can-do' attitude, ready to take on challenges and deliver excellent results. Excellent communication skills are essential as you will be required to establish strong working relationships with our valued customers.
What they can offer you:
- A salary of up to £34,000
- 23 days annual leave
- Access to cutting-edge technology
- Full career support and ongoing training
- Great career progression
- Providing exceptional customer support and care.
- Troubleshooting and diagnosing support issues via phone, email, or onsite visits, effectively managing support tickets.
- Ensuring end-user devices are secure and compliant, safeguarding our customers from Cyber Security Threats.
- Managing backups and monitoring software to maintain the integrity of our client's data.
- Onboarding new customers, ensuring a seamless transition to our services.
- Delivering cloud solutions for Microsoft 365's Modern Workplace, including email migration, SharePoint, Teams, Intune, Defender, and Azure Hosting.
- Involvement in infrastructure upgrade projects to keep our services at the forefront of technology.
- Occasionally performing Laptop/Desktop builds.
- Creating and managing effective documentation.
Skills and Experience Required:
- Minimum of 3 years' experience within a desktop support role.
- Experience supporting and administrating Microsoft 365 environments.
- Working knowledge of SharePoint and Windows Server.
- Basic Networking Knowledge of TCP/IP, DNS, DHCP, VLANs, VPN & Firewalls.
- Proficiency in Windows 8-11.
- Familiarity with Microsoft Azure and Hyper-V.
- Knowledge of MAC iOS.
- CompTIA or Microsoft accreditations are desirable.
If you are an IT professional who is motivated by challenges and has a thirst for knowledge. Don't miss this opportunity to contribute to their success and further your career in IT. Apply now and help them deliver top-notch IT solutions to their valued customers!
To apply for this role please call 02380 765 301, send your CV to email@example.com or hit apply!
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.