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Junior Application Support Engineer

  • Location:

    Brighton, East Sussex

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £23000 - £25000 per annum

  • Contact:

    Josh Kowalczyk

  • Contact Email:

    joshkowalczyk@SpectrumIT.co.uk

  • Salary high:

    25000

  • Salary low:

    23000

  • Job Ref:

    JK-VR/10594_1562241145

  • Published:

    14 days ago

  • Expiry date:

    2019-07-18

Junior Application Support Engineer required by a global technology company based in Brighton, East Sussex. Due to continued growth my client is looking to hire a junior application support engineer to provide level 1 technical support to their external and internal clients.

Responsibilities:

  • Providing first line support to clients regarding administrative and front end use issues
  • Log all activity
  • Escalate advanced issues to level 2 support
  • Daily health checks and system monitoring
  • Assist in application upgrades and installations
  • Assist in Software updates and installations

Key Requirements:

  • Technical support experience
  • Troubleshooting skills
  • Analytical skills
  • Outstanding verbal and communication skills
  • Proficient in Microsoft office and SQL Server
  • Ability to work shift patters - 24/7 operations team

Any experience in the following would be advantageous but not essential:

  • Oracle
  • Jira

This is an opportunity to join a fast growing company who support and develop their staff. If you're interested in a role of this nature then please contact Joshkowalczyk@spectrumit.co.uk or call 02380 765302.