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Application Support Specialist

  • Location:

    Basingstoke

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    £35000 - £38000 per annum

  • Contact:

    Lesley Morgan

  • Contact Email:

    lesleymorgan@spectrumit.co.uk

  • Salary high:

    38000

  • Salary low:

    35000

  • Job Ref:

    LM/VR/13822_1642087669

  • Published:

    7 months ago

  • Expiry date:

    2022-01-27

  • Consultant:

    ConsultantDrop

Application Support Specialist
Basingstoke (Remote)
£35,000 - £38,000

Application Support Specialist required to provide expert technical support to the deployment and ongoing maintenance of new and existing technical solutions. Working closely with both local and centralised support teams, this role will be pivotal in the timely delivery of technical integration and analytical support to the customer and end users, ensuring project timescales and SLAs always meet contractual compliance.

Skills and Experience
· High Level knowledge of Windows Server 2016, SQL Querying and Web Servers such as IIS and Apache
· Experience with Linux operating systems such as Debian 9
· Knowledge and skills supporting and deploying packaged applications & XML messaging systems
· Understanding of working in secure environments
· Proven analytical and investigating skills in troubleshooting software, as well as possessing high attention to detail
· Experience in identifying underlying issues and trends in technical systems through appropriate interaction with end users
· Experience in 2nd line IT support and have ability to analyse a given problem, diagnose it, fix it and find its root cause
· Experience in supporting high availability environments, preferably in a Business-to-Business environment

Desirable Skills
· Experience of Microsoft BizTalk (or similar message broker applications)
· Knowledge of SSL Certificates, network infrastructure and virtual server platforms
· Knowledge of MariaDB, ElasticSearch, RabbitMQ and Docker
· Educated to Degree level or equivalent technical standard
ITIL R3 Foundation and / or experience of working in an ITIL, Incident, Problem and Change Management environment

*** PLEASE NOTE YOU MUST BE ELIGIBLE FOR SECURITY CLEARANCE TO WORK FOR THIS CLIENT ***
British Passport Holder or have lived in the UK for 5 consecutive years and have the right to work in the UK

If you have the relevant skills please send you CV to lesleymorgan@spectrumit.co.uk