Title: Contract 2nd Line Support
Length: 3 Months
The primary function of the role is to provide application support to the key business applications. Working with 3rd party vendors and developers to provide support to users as well communicating any improvements to the system which we require.
The secondary function of this role is to provide IT support to users across the business covering end user compute, infrastructure, communications and applications as required.
This role may be required to work outside of normal working hours to support BAU or project delivery.
- IT Support
- Windows & Mac OS
- Windows Server
- Windows 10
- Citrix & associated thin clients
- Office 365 administration
- Active Directory & Group Policy
- Mobile Device Support
- PBX & VOIP support
This job description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties from time to time. There is a requirement for the post holder to recognise this and adopt a flexible approach to work.