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Software Support Engineer

  • Location:

    Godalming, Surrey

  • Sector:

    IT & Infrastructure Support

  • Job Type:

    Permanent

  • Salary:

    Up to £25000 per annum

  • Contact:

    Oliver Wilson

  • Contact Email:

    oliverwilson@spectrumit.co.uk

  • Salary high:

    25000

  • Salary low:

    0

  • Job Ref:

    VR/08314_1521023721

  • Published:

    7 months ago

  • Expiry date:

    2018-03-21

  • Consultant:

    #

1st line Software Support - Godalming - £25,000

We have a fantastic opportunity for a IT Support Engineer to join a leading provider to provide software support for their bespoke management software. You will be given the chance to learn new and build on existing skills whilst supporting international customers. The right candidate will be confident when speaking to customers and will have a passion for IT Support.

Skills and responsibilities:

  • Customer facing
  • Need to be keen to learn highly complex management Software
  • Needs to be able to take a problem and recreate in local HG environment so it can resolved or be reproduced for Development Team
  • Working in a front line team of 2 with another 4 in immediate assistance
  • 50-60 tickets per week
  • After a period of time on-call support (very rarely phoned)
  • Any Microsoft Team Foundation, Azure, VM, SQL (SQL Server or Oracle) would be useful but not critical

If you feel you have the skills and experience for this opportunity please contact Oliver Wilson on 02380 765 287 or email OliverWilson@SpectrumIT.co.uk

Software Support, 1st Line, 2nd Line, SQL, SQL Server, Azure, VM, Customer Facing, Oracle, Godalming, Guildford, Farnham, Aldershot